POS Integration
Quantic
Connect Maple to your Quantic POS system
Connect Maple to Quantic for order management with same-day setup.
Why no KYC?
Quantic handles payment processing through existing merchant accounts, eliminating separate KYC requirements. This means you can go live the same day you connect.
Prerequisites
Before starting, ensure you have:
- ✅ Your Quantic Merchant External ID
- ✅ An active takeout service area in Quantic
- ✅ A Maple Pro plan, which includes phone ordering and POS integrations
Setup process
Enter your Merchant External ID
Enter your Quantic Merchant External ID in the Maple dashboard.Choose a service area
Choose the Quantic service area that takes Maple orders.Sync menu
Your menu imports automatically from Quantic. Verify items, modifiers, and prices.Go live
Start taking orders immediately — no KYC wait time.
Features
- Menu synchronization
- Pay-in-store supported for pickup orders
- Quantic does not support orders scheduled for a later time
Payment processing
Quantic handles payment collection through its own payment links. Maple does not generate a separate payment link for this integration.
- Pay-in-store is supported for pickup orders
- Delivery orders require upfront payment, except when your own drivers deliver them — then the customer can pay on delivery
Menu synchronization
Your Quantic menu syncs to Maple:
- ✅ All menu items and prices
- ✅ Modifiers and options
- ✅ Categories
- ✅ Item availability
Troubleshooting
Menu items not syncing
- Verify items are active in Quantic
- Click Resync Menu on the Menus page
- Wait a few minutes for sync to complete
- Contact support if issues persist
Orders failing to reach Quantic
- Verify your Merchant External ID
- Ensure your Quantic account has an active takeout service area
- Check that the service area chosen during setup is still active
Support
- Quantic Support: Contact your Quantic representative
- Maple Support: Text +1 929 543 0229