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Maple

    POS Integration

    Clover

    Connect Maple to your Clover POS system

    Connect Maple directly to Clover for automatic order processing.

    Prerequisites

    • Clover merchant account with permission to install apps
    • A Maple Pro plan, which includes phone ordering and POS integrations
    • KYC documents ready

    Setup Process

    1. Start KYC

      Submit verification documents

    2. Install and connect Maple

      Select Connect Clover in your Maple dashboard, install the Maple app when Clover asks, and approve it

    3. Test Integration

      Verify order flow

    Clover-Specific Features

    • Menu synchronization
    • Menu and item availability changes in Clover reach Maple automatically
    • Each item’s tax rate comes from Clover; if an item has more than one tax rate, Maple uses only the first
    • Tip suggestions

    Configuration Options

    • Order types (pickup/delivery)
    • Prep time settings
    • Payment methods
    • Receipt preferences

    Troubleshooting

    • Confirm the Maple app is still installed in Clover
    • Confirm menu published
    • If you use Maple tags in Clover to split menus, tag every item you want on the phone, because untagged items are left out
    • Clover cannot hold orders for a later time, so Maple adds the requested pickup time as a note on the order
    • Test in sandbox first

    Next Steps