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Maple

    POS Integration

    Square

    Connect Maple to your Square POS system

    Connect Maple to Square through StreamOrders, Maple’s ordering relay, for seamless order processing.

    Prerequisites

    • Square account with admin access, connected to Maple through StreamOrders
    • A Maple Pro plan, which includes phone ordering and POS integrations
    • KYC documents ready

    Setup Process

    1. Start KYC

      Submit verification documents

    2. Connect Square

      Open StreamOrders from the Maple dashboard and link your Square location

    3. Configure Settings

      Payment and order options

    4. Test Integration

      Place test orders

    Square-Specific Features

    • Menu sync through StreamOrders: changes in Square usually reach Maple within 5 to 10 minutes
    • Modifier support
    • Items you turn off or mark sold out in Square show as unavailable once StreamOrders passes the change on
    • Each Square size or variation shows up in Maple as its own item
    • Square reporting categories do not sync

    Payment Configuration

    • Every Square order is paid by card through a payment link Maple texts to the caller (Stripe)
    • Apple Pay and Google Pay on the payment page
    • Pay in store and cash on pickup are not available
    • Tips may not appear as Square tips in your Square reports

    Best Practices

    • Keep Square app updated
    • Use Square categories
    • Enable auto-gratuity
    • Test thoroughly

    Next Steps