Getting Started

Quickstart

Get your Maple voice AI up and running in 15 minutes

Before You Begin

You’ll need:

Your restaurant’s basic information (name, address, hours)
A valid credit card for billing
About 10 minutes

Create your account & get started
1. Visit app.maple.inc and sign in or create your account
2. You’ll land on the Welcome to Maple screen
3. Click Get Started to begin setting up your merchant account
Choose how to proceed with onboarding
You’ll be asked how you’d like to complete onboarding:
- Complete On My Own — you’ll fill in all the details yourself
- Invite A Team Member — send the onboarding to a manager to complete on your behalf
Select your preferred option and click Continue.
Tip: If you’re the owner or manager setting things up directly, select “Complete On My Own” to get through this fastest.
Enter your legal business name
Enter the legal name of your business entity — for example, Maple’s Burgers LLC. This is used for your merchant account and billing records. It will not be visible to your customers.
Once you see the green checkmark confirming the name is valid, click Save & Continue.

Choose the option that best describes your business:
Info
Currently, we support the following store types: Restaurant and Salon.
Select Restaurant / Cafe and click Continue as Restaurant.
Enter the number of locations
Enter how many locations you operate under this business entity. Use the – and + buttons to adjust.
Click Continue when done.
You can always add more locations later from your dashboard.
Choose your plan
Select the plan that fits your needs: Maple Voice (answers customer calls and inquiries), Maple Pro (voice plus ordering and reservations), or Maple Enterprise (for businesses with more than 10 locations; contact sales).
Click Continue when ready.
You can change your plan at any time from your dashboard.
Confirm subscription details & complete payment

Review your subscription summary. Click Open Secure Checkout Link to proceed to payment.
On the checkout page:
1. Enter your card number, expiration date, and CVC
2. Enter your cardholder’s name
3. Select your country and enter your ZIP code
4. Optionally add a promotion code if you have one
5. Click Subscribe to complete your purchase
All payments are processed securely through Stripe. Your card will be billed monthly. Checkout shows what you owe today before you pay.
A Processing Your Payment screen will appear — wait for it to complete before proceeding.
Enter your location's phone number
Enter your restaurant’s main phone number. This will be visible to your customers and can be changed later.
Click Save & Continue.
This is your existing restaurant line — the one customers already call. You’ll set up call forwarding at the end of onboarding.
Add your restaurant's website (optional)
Enter your restaurant’s website URL if you have one. Maple uses this to learn more about your business and tailor the AI to your needs.
If you don’t have a website, click Skip Adding A Website.
Otherwise, enter your URL and click Save & Continue.
What's Next?
You’re all set with the basics! Here’s what to do next:
- Complete your Onboarding
- Maple Dashboard Overview
- Need Help?